Carrington Mortgage Services, LLC Knowledge Base


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Making Your Payment


Carrington Mortgage Services, LLC (CMS) offers a variety of convenient options for making your mortgage payments:

Online Payments


CMS offers a worry-free AutoPay free of charge! Schedule to have your payment drafted directly from your checking account. To enroll in AutoPay, please follow the instructions below:

Online Set-Up:

1. Go to Make a Payment section of your account and click "Automatic Payments"

2. Enter payment details and bank information and save settings

By Mail:

1. Download the Auto Draft Authorization Form here

2. Complete the form and mail or fax either the original or scanned copy of the required documents to:

Carrington Mortgage Services, LLC
P.O. Box 3489
Anaheim, CA 92803

Fax: (949) 517-5220

Online through

Make your payments online 24 hours a day by logging into your account and clicking “One-Time Payment”. Please note that there is a $5 processing fee.

Your Bank’s Online Bill Pay

Most major banks have an online bill pay feature, which allows you to send a one-time or recurring payment directly through your online banking account. Enrollment instructions vary based on your bank, so please visit your bank’s website for instructions.

Other Payment Methods


If you prefer to mail your payments, please make your check payable to Carrington Mortgage Services, LLC and send to this address:

Carrington Mortgage Services, LLC
Attn: Payment Processing
P.O. Box 79001
Phoenix, AZ 85062-9001

Overnight Payments

If you need to expedite your payment, please make your check payable to Carrington Mortgage Services and send to this address:

Carrington Mortgage Services, LLC
Cashiering Dept 2-270
1600 South Douglass Road, Suites 110 & 200-A
Anaheim, CA 92806

Phone-Based Payment

Pay by Phone 

Our automated pay-by-phone system is available 24 hours a day by calling us at 800-561-4567. For a $10 processing fee, you can make your payment over the phone. Please have your loan number, bank routing number and checking account number available.

Through a Customer Service Representative

You can make your payment with an agent by calling us at 800-561-4567 for a $20 processing fee. Our Customer Service Agents are available Monday through Friday, 8am to 8pm, Eastern Time.

Third-Party Payments

Western Union

Payments can be processed at any Western Union Quick Collect location. To locate the Western Union Agent nearest to you, call 800-325-6000 or go to

Complete the Western Union Quick Collect Payment Form. Be sure to include the following:

Pay to – Carrington Mortgage Services, LLC
State – CA

Quick Collect payments are transmitted to our office after the close of business and are applied to your account the next business day.

Money Gram

Payments can be processed at any MoneyGram payment location. For Money Gram location and fees visit or call 800-926-9400.

Use Carrington’s receive code: 7998


Tags: Mortgage Payment, Welcome to CMS

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